Waterflow Bathrooms Dundee

Waterflow Bathrooms Dundee

Satisfaction Ratings
Overall Rating
9.7 / 10 Overall Rating 9.7/10
Based on 214 reviews since 2006


Quality 9.7 / 10 Quality Rating 9.7
The quality of the work was as expected and agreed
Tidy 9.6 / 10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy
Service 9.8 / 10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
Value 9.6 / 10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
Recent Reviews 
" Stewart and Neil were very tidy in all there work and very polite." more
" First class service from start to finish. would certainly recommend." more
" I had seen examples of their work on line and visiting the showroom I was guided through all the different options to me and Neil came to my flat to measure and suggest moving The sink to give a bette...." more
" Job well done high spec. By professional team." more
 
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Review 16 Jul 2020
Recommended by customer in DD3
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Old bathroom replaced with new bathroom, All tiles removed and replaced with new
Cost: £7364

"Stewart and Neil were very tidy in all there work and very polite."

Team:
Neil Thomson



Review 29 Jan 2020
Recommended by customer in DD5
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Average
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
New bathroom total refit.
Cost: £8620

"First class service from start to finish.
would certainly recommend."

Team:
Neil Lee Dave Billy



Review 27 Jan 2020
Recommended by customer in DD4
My Age: 50 - 59
I'm: Male
My level of experience of similar services: Average
I have known this business: 1 - 5 years
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
To completely remove all existing bathroom fittings, Tiles etc, Re-position Sink, Re-position stop cock fit new bathroom fittings throughout including tiling and feature wall, flooring and ceiling, with new lightning.
Cost: £7924

"I had seen examples of their work on line and visiting the showroom I was guided through all the different options to me and Neil came to my flat to measure and suggest moving The sink to give a better layout. Ann at the showroom Then helped me in choosing the units. I wanted and were best suited. It was a first class job with a stunning end result. Communication was excellent so knew exactly what to expect next and when highly recommend to anyone. "



Review 22 Jan 2020
Recommended by customer in DD2
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Below Average
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee No
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Complete bathroom to shower room bathroom taken back to bare brick and rebuilt. Beautiful job.
Cost: £7974

"Job well done high spec.
By professional team."

Team:
Stuart Paul Dave Billy



Review 13 Jan 2020
Recommended by customer in DD2
My Age: 50 - 59
I'm: Female
My level of experience of similar services: Above Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Renovation of 2 bathrooms and 1 cloakroom toilet.
Cost: £17000

"Excellent service by professional workmen. Highly delighted with the results hassle free process from beginning to end. Stewart and his team were fabulous!"

Team:
Stewart



Review 27 Dec 2019
Recommended by customer
My Age: 50 - 59
I'm: Female
My level of experience of similar services: Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee No
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Replace shower unit add wet wall replace sink and vanity unit re-tile floor.
Cost: £4200

Team:
Neil Thomson



Review 28 Nov 2019
Recommended by customer in KY16
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Above Average
I have known this business: 1 - 5 years
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Installation of new bathroom fittings - including tiling, plumbing etc.
Cost: £7050

"Job completed very much to our satisfaction. High quality materials and workmanship throughout."



Review 14 Oct 2019
Recommended by customer in DD4
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Above Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Installation of new bathroom, including removal of all existing bathroom suite, tiling and ceiling covering. Full preparation for and installation of new bathroom suite (bath/wc/wash hand basin and furniture/shower and enclosure/all tiling/flooring ceiling and lighting/extractor fan)
Cost: £8834

"Waterflow pumbing and heating was recommended by friends. I had not heard of the company before. On visiting the showroom the lady (Anne) in the showroom was very pleasant and helpful and gave good advice.

The installation team members not pleasant and worked well together. They arrived when they said they would and left the area tidy at the end of each day. The work between the trades (joiners, plumbers/ electrician / tiler) was all items are guranted but not specifically referred.

Full confidence that any issue would be appropriately responded to. "

Team:
Stewarts Team



Review 13 Jun 2019
Recommended by customer in DD3
I'm: Female
My level of experience of similar services: Below Average
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Removing all old bathroom fittings
Eg. Bath, Toilet, basin. Took all tiles off walls: Took out old flooring and heated towel rail.
installed (shower cubicle): Toilet: Vanity unit:
Mirror. Retiled whole bathroom:
Layed new flooring: new heated towel rail.
Cost: £6392

"Excellent work. Done in time stated. All workmen very professional pleasant.
Would highly recommend water flow bathrooms. "

Team:
Neil



Review 10 Jun 2019
Recommended by customer in KY7
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee No
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Full bathroom refit
Full cloak room refit
Cost: £12500

"All contact with the company were good. Our wants and needs catered for dispite us changing ideas a few times, the installers discussed any questions well, showroom staff very patient and informative and helpful giving us through the made of bathrooms. Work done to a very high standard. "

Team:
Neil Lee Ann Bailey Dave



Review 8 Jun 2019
Recommended by customer in DD5
My Age: 70 +
I'm: Female
My level of experience of similar services: Below Average
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
New bathroom installed.
Cost: £8092

"Everything was done to a very high standard. "

Team:
Siuart Paul



Review 18 Apr 2019
Recommended by customer in DD3
My Age: 70 +
I'm: Female
My level of experience of similar services: Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Complete bathroom refit
Eg: shower: toilet: cabinet: flooring: tiling
All old bathroom fittings removed
Cost: £6392

"Excellent workforce: reliable: hard working, friendly
Perfect finish to all jobs done."

Team:
Neil Thomsoh



Review 15 Apr 2019
Recommended by customer in DD7
My Age: 70 +
I'm: Male
My level of experience of similar services: Average
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Complete bathroom replacement. Replace bath with shower cabinet replace wet wall, wall tiles
Click flooring, UPVC ceiling, toilet and cistern.
Cost: £4866

"I am 100% happy with my finished bathroom. It looks great. The attention to detail and finish is great. The plumber, tiler, electrician everyone who came to do their part of the bathroom I was 100% satisfied with. It all started with and in the showroom and continued through the whole process. "



Review 27 Mar 2019
Recommended by customer in DD3
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Full bathroom refit. Removal of bath and other fittings. New floor, tiling, shower, WC and Wash hand basin, walls and ceiling skimmed, Electrics moved, New light fitted, all surplus and redundant pipes etc removed.
Cost: £6500

"Cannot praise the 'Team' enough. From start to finish the project went completely smoothly. Ann, who dealt with us at the showroom, could not have been more helpful, answering any questions we had and showing us all the options. All the 'Workers' were polite and courteous. Everything was left tidy at the end of the day- hardly any tidying up to be done! Would recommend waterflow to anyone!!"

Team:
Neil And Gang



Review 25 Mar 2019
Recommended by customer in DD11
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Beginner
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Complete installation of replacement en-suite bathroom including new shower and movement or repositioning of toilet and sink.
Cost: £6549

"From initial quote to the finished bathroom this company are exceptionally professional. They provided ideas on how to make the room more useable by changing the layout which really enhances the space we have now, their work before, during and after installation is amazing and attention to detail is fantastic. looking forward to getting our main bathroom refurbished."

Team:
Bailey Neil Lee



Review 1 Mar 2019
Recommended by customer in KY16
My Age: 50 - 59
I'm: Female
My level of experience of similar services: Above Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Revamp of bathroom
Tiles mirror unit shower
Parador ceiling lights.
Cost: £6500

"Lovely job exactly as asked for. "



Review 26 Feb 2019
Recommended by customer in DD3
My Age: 60 - 69
I'm: Male
My level of experience of similar services: Average
I have known this business: 5 - 10 years
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Customer Review
Bathroom refit.
Cost: £6000

Team:
Stuart Paul



Review 11 Jan 2019
Recommended by customer in DD5
My Age: 70 +
I'm: Female
My level of experience of similar services: Experienced
I haven't used this business before
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
Removing old bathroom refitting new bathroom
Cost: £7985

"I am delighted with my new bathroom. Neil and the team worked well. Friendly and professional. I also found Cenn at waterflow showroom extremely helpful and friendly.
Enjoyed the experience"

Team:
Neil Willie



Review 3 Jan 2019
Recommended by customer in DD11
My Age: 50 - 59
I'm: Female
My level of experience of similar services: Average
I have known this business: Under 1 year
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Satisfaction Ratings
Quality 10/10
The quality of the work was as expected and agreed
Show All
Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Customer Review
New bathroom supplied and fitted. This included removing old bathroom. Replacing floor covering, new paracter ceiling. Fully tiled and new shower, bath toilet, wash hand basin fitted
Cost: £8000

"I was extremely happy with the service received form Neil and the Water flow team. From planning right through to completion. I could find no faults and found the guys to be friendly and professional. I would not hesitate to recommend Water flow bathrooms to anyone."

Team:
Neil Lee Bailey



Review 3 Jan 2019
Recommended by customer in DD2
My Age: 70 +
I'm: Male
My level of experience of similar services: Average
I have known this business: 1 - 5 years
business

Waterflow Bathrooms https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

Charges Yes
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
Timing Yes
Before starting work, did the firm explain when the work was expected to start and finish?
Payment Yes
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
Reliable Yes
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
Invoice Yes
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
Guarantee Yes
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
Customer Review
Remove all existing bathroom fittings & fixtures including wood wall and ceiling paralleling, tiled walls and floor covering - patch up where necessary.
Design new bathroom layout.
Construct new bulkheads and supports for fittings.
Supply and install wall hang cupboards and sink unit (all with under lights) WC, bidet, shower, radiator, ceiling panels, wall tile, flooring, heated mirror extractor fan, shower point and accessories.
All associated joining, tiling, plumbing & electrical work.
Cost: £10703

"Efficient, trustworthy, friendly, tidy and accommodating. Couldn't fault the team on any aspect of their work. Surprisingly little disturbance to household routine. Work started and completed on time.
Wouldn't hesitate to recommend Waterflow plumbing and heating, or their associated trade colleagues (tiles, electrician) to other.
Excellent job!"

Team:
Neil Thomson


Waterflow Bathrooms Dundee

Source: https://www.referenceline.com/plumbing_heating_engineers-in-dundee-waterflowbathrooms-10770

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